Horrendous service. Betty is a blatant LIAR and when confronted with her lies, she just hangs up on you. She will NOT take back dogs that she lied about. Her dogs are aggressive and not well cared for. When we received our rescue for her, she was supposed to be house trained, but was NOT. She was supposed to be good with other dogs, she was NOT. We paid $250 and paid for transport from MO all the way to NJ. We have 9 other beagle rescues and have never had a problem. I would NEVER deal with this facility again.