Tiny Loving Canines (TLC)


Simi Valley, CA

(805) 527-7283
2828 Cochran St., 215


Top Reviews

1 year ago

Tiny Loving Canines Inc in Simi Valley, CA sold me a puppy with parvo. Did not inform me about this but was so eager and happy to take my $500 (the employee even said I know $500 is over the top but your paying to keep our company in business.) Shortly after having my new loved puppy I noticed extreme behavior/appearance changes. Took her to the vet and was informed the puppy has parvo. I call TLC and before mentioning anything about parvo Aubri Lancaster who is an Assistant Manager tells me they will be refunding my $500 and the director Linda Nelson will be calling me. Linda Nelson calls shortly after and tells me my new puppy was with 4 other puppies and one had parvo. Which now means if my new puppy has it they all have it. I inform Linda Nelson my puppy has been hospitalized and now I'm occurring extreme pet bills. Linda then turned extremely rude. I tell her I would put this horrible experience on social media so no one else has to go through this. Linda says I'm a bully and wanted to hear nothing anymore and instead calls me a b**** and tells me to euthanize my new puppy and hangs the phone up. I call TLC back and Aubri answers and is very brief with me. She refunds my $500 and hangs up. TLC did not call and inform me about this I had to call and find out on my own. Which explains why as soon as I call the first thing they mention is I will have a full $500 refund and Linda will be in touch. Being told to just euthanize my dog was unbelievable yet alone being called a b****. I highly recommend do not buy from this place. Linda is completely unprofessional. They have negative reviews all over online please read about the company before going. Aftermath of leaving a negative but true complaint online: When TLC receives negative reviews they call "complaints" employer to notify them that their employee has "talked negative" about their company online. They want to take money from the public on gofundme.com but deletes the "negative" but true complaints from it then disables the ability to leave comments. They contact their lawyer and have their lawyer contact the customer about their negative review. They try to get negative but true complaints taken offline. My dog did not make it after being hospialized and passed away from parvo.


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