Record Store Receives Anonymous Complaint About Its Cat, Gets To Keep Cat Anyway

Vinyl Destination wound up with loads of free advertising as well.

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Calloway can remain in Vinyl Destination, a record store in New Zealand, after someone complained. Via Vinyl Destination/Facebook
Calloway can remain in Vinyl Destination, a record store in New Zealand, after someone complained. Via Vinyl Destination/Facebook
Cari Jorgensen

If you do anything with the public — provide services, own a business or publish pet-related articles on websites — you’re going to come across a person or two who doesn’t like everything you’re doing, and they’re bound to complain about it. For Luke Wormald, owner of Vinyl Destination, a record store in Tauranga, New Zealand, that complaint initially came in the form of a message to the store’s Facebook page. It had nothing to do with Vinyl Destination’s inventory, but everything to do with the store’s resident cat, Calloway.

Calloway keeps an eye on the records and customers. Via Vinyl Destination/Facebook

Calloway keeps an eye on the records and customers. Via Vinyl Destination/Facebook

Wormald told the New Zealand Herald that the message stated, “You shouldn’t be allowed to do it” and “This is terrible. This is a cat in a place where you sell food.”

The person making the complaint also stated that having the cat in the store was unprofessional and disgusting, Wormald added.

The “food” in reference was the coffee customers can get to go. Wormald told the paper that he pretty much told the person to get a life prompting “a call from the council saying they’ve had an anonymous phone call complaining about the cat.”

Calloway rests next to a sealed cup of coffee. Via Vinyl Destination/Facebook

Calloway rests next to a sealed cup of coffee. Via Vinyl Destination/Facebook

Shortly after, Wormald posted about the ordeal on the store’s Facebook page, offering three things the person complaining should know: “Legally all cafés are allowed to have a cat on the premises for the purpose of rodent control; we don’t sell food and our coffee is takeaway only; pretty hard for [Calloway] to sneeze on your flat white that way [and] everyone loves Calloway.”

To the “anonymous” person who called the City Council to try and have us shut down because of our beautiful shop cat…

Posted by Vinyl Destination on Tuesday, May 10, 2016

He wasn’t wrong. The Tauranga City Council visited the store, saying it was not in violation of Food Act 2014, which according to the New Zealand Herald, states that “Animals must not be allowed in any area used for the processing and handling of food. Pet animals may — at the discretion of the business — be allowed in customer areas provided food on display is protected from contamination.”

Just keeping the case warm. Via Vinyl Destination/Facebook

Just keeping the case warm. Via Vinyl Destination/Facebook

Based on the comments on Vinyl Destination’s Facebook page, the customers really do love Calloway.

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  • You have a beautiful cat and if I lived any where close to you I would be in every day just to see the kitty.

    Tracey May 16, 2016 4:45 am Reply
    • I love cafes where they have cats. As long as they’re not in a food prep area WHAT S THE PROBLEM.
      In chiang rai in thailand? Go to the cat cafe next to the clock tower – it’s lovely.

      Poppy May 16, 2016 7:12 pm Reply
  • We have two beautiful felines that “run” our guesthouse called Shaka’s Seat, here on the North Coast of South Africa. Most of the guests love them too. They are, however, not allowed into any of the guest suites!! They are spoilt rotten, and we like it that way . . . =^.^= Your Calloway kitty is beautiful and you are a good bunch for loving him so much!!

    Sandy Coughlan May 16, 2016 7:30 am Reply
  • If I ever get to visit New Zealand, I will definitely visit your store so I can say hello to handsome Calloway (and his people)! Anyplace that has a resident cat is at the top of my favorite list. I recently took a friend to hospital for surgery, and I was surprised at how many dogs were there as “emotional support” for their owners. If dogs can visit a hospital, certainly a cat can live in a vinyl record store. I’m sorry you had to deal with a crank cat hater; they are the worst!

    Cindy May 16, 2016 3:02 pm Reply
  • I wished I lived in New Zealand I’d come in every day to just to visit the cat if that person doesn’t have the —– to give their name then the complaint carries no merit. Thank you for giving the cat a life an freedom.

    Becky May 16, 2016 3:08 pm Reply
  • I Love your kitty, he is so handsome and beautiful!! If i ever visir your town i will be sure to drop by for a visit, pet Calloway and look at the records. And to the person who complained “Bah Humbug!” to you to!
    Please give Calloway a scratch behind the ears for me.

    Ashley May 16, 2016 3:14 pm Reply
  • good on you , Calloway you are the best. to the complainer,,,,grow up

    gloria tipping May 16, 2016 4:51 pm Reply
  • What a beautiful cat several stores where I live have kitty’s they are the main reason I go in lol☺☺

    Lynda May 16, 2016 6:46 pm Reply
  • You go pussy

    Kaye May 17, 2016 12:52 am Reply
  • In Cleveland Ohio we have Blue Arrow Record(“old music and cat mammals here”) and they even started Waterloo Alley Cat Project to help the homeless cats

    elizabeth May 17, 2016 5:56 am Reply
  • There is always that one customer that crawls out from under a rock somewhere who cant stand to see other people happy. Sounds Iike a grinch. Ignore it and they will move on to complain about some thing else that is good and joyful to everyone else.

    Fuquin May 17, 2016 6:56 am Reply
  • That cat is adorable and looks like mine! If the complainer doesn’t like the cat, go take your business elsewhere. I doubt this company will suffer over the loss of one merchant.
    Don’t let the door hit ya on your way out complainer!

    Pam May 17, 2016 7:26 am Reply
  • Qué gentuza más conflictiva, si supiera “ése” o “ésa” anónimo, que el o ella están en dado caso más contaminados de más cosas que ni se imaginan, pero bueno, el gato ganó y eso es lo que importa.
    Yo también prefiero los lugares con gatos, definitivamente.
    ¡Calloway es una preciosura!!

    Myr May 17, 2016 11:28 am Reply
    • Bien escrito. ????

      Ernest May 17, 2016 12:24 pm Reply
  • What a beautiful Cat! I would visit that store every day. Congratulations on your win to keep Calloway in the shop. Cats and tunes.. two great ways to lower blood pressure.

    Lisa May 17, 2016 1:25 pm Reply
  • Tell that so called person to keep his stupid ass out of your shop. Tell him to go get a life. Cat and dog lover

    Marilyn May 17, 2016 4:20 pm Reply
  • Calloway is very handsome! I would visit just to see him! And the vinyl is a bonus. So glad u got to keep him!

    Marne May 17, 2016 6:37 pm Reply
  • You have a beautifull cat enjoy.And for the person I should said! !!GET A LIFE A F…….LIFEL LUNATIC.

    luduriska May 17, 2016 7:49 pm Reply
  • I think it’s lovely, if the person doesn’t like the idea of a cat being in the store then stay away, it’s as simple as that.

    Theresa May 18, 2016 4:53 am Reply
  • My office has an office kitty! Jingle!! He was found on a job site, he’ll be with us 4 years this Christmas. We are a construction office, his biggest fans are the big tough construction workers. We couldn’t imagine our office without him =^..^=

    Kim May 18, 2016 12:17 pm Reply
  • He looks a a big male version of my beautiful Tifanie. It is nice to see another cat with her wonderful markings looking just as proud and happy. It may have been 11 years since we had to put our 20 year old girl down because of cancer but I still miss her and like to think that she was reborn as Calloway.

    rae May 20, 2016 10:52 am Reply
    • or a spiritual sibling.

      rae May 20, 2016 10:55 am Reply
  • What a beautiful kitty ! I wish I could meet him !!!????????????????

    SusanCaputo June 7, 2016 7:16 am Reply
  • Your kitty rocks. As you as well.

    Cat lover from Indiana, USA

    David June 7, 2016 7:31 am Reply
  • What a beautiful kitty – don’t let the Grinch spoil things. I am a cat lover as well from the United States, and I wish I could come to meet Calloway. I have a cat of my own that I probably do spoil. Keep up the good work.

    Barbara Hansen June 7, 2016 8:19 am Reply
  • Beautiful cat!! To the cat hater who complained – if you don’t like it – don’t go to the store. No one is forcing you to go there!

    Cher June 7, 2016 8:49 am Reply
  • If I’m ever in New Zealand I’m definitely coming to your store to see Calloway. He’s really a beautiful boy. I love cats, have 3 myself, so good for you for defending his right to be in your store!

    Nancy Hosea June 7, 2016 9:48 am Reply
  • Never fails, there’s always one sour grape in the bunch to complain about something!! Just like there’s always one nosy neighbor on our streets who has no life and try’s to make ours miserable! Why can’t people mind their own dam business!! It pisses me off especially when the complaints are about animals. And when the complaints are about animals I just look at it knowing that the complainer obviously isn’t an animal person so they have no compassion for people as well and who needs em’? Nobody!! So just keep doing what your doing and leave Calloway alone people! I swear this problem is all over the world I guess. I thought it was only in my neck of the woods which is pretty stupid on my part but anyway you did the right thing standing up for yourself, your business and Calloway!!

    Nancy June 7, 2016 11:48 am Reply
  • For the cat to become this much of an issue, the person objecting to his presence is only a sign of a deeper question. That said, I would advise him/her to perform a gut check. To wit – what needs dealing with in your life? We often fail to recognize minor annoyances, which then come out awkwardly.

    Barry Hottle June 7, 2016 12:25 pm Reply
  • So glad you and Calloway prevailed over the anonymous idiot. I love businesses with cats! If I were on your side of the globe, I’d love to check out your records and meet y’all and Calloway. He is gorgeous! Congrats on the win and on the wonderful free publicity and support! I hope your business thrives! Calloway, keep things in order, kitty boy! Rock on!

    Lisa G June 7, 2016 12:33 pm Reply
  • The world is so full of idiots like that “person” who complained about Callaway, that it is hard to imagine we aren’t tripping over them at every turn. I was in a cafe in the Caribbean and ordered a meal. There was a cat under my table and another sleeping right in the middle of it while we had cocktails. Anywhere there is a cat is home to me. All the best to you and your resident kitty. Wish I could come and buy some music and meet the cat. All the idiots out there need to get a life and leave the rest of us alone. Cats rule, idiots drool!

    Jannie Ledergerber June 7, 2016 7:23 pm Reply
  • I LOVE it! Calloway is elegant and heart-warming asset to the shop.

    Ines June 8, 2016 7:15 am Reply
  • Beautiful cat. Looks like a great place. I would love it more because of the cat. Calloway, you rock.

    Stephanie June 8, 2016 9:26 am Reply
  • So the Social Justice Warriors are invading NZ, huh? Tell ’em to get stuffed. Would they want a rat in the shop instead of Calloway? Didn’t think so. . . .

    Benzadmiral June 8, 2016 1:16 pm Reply
  • If you don’t like the kitty, don’t go back to the store. Why people have to be so petty. Really go to a different record store and leave Calloway alone, he is not hurting anyone or anything in that store. Get a life and take an opinion on some real issues.

    Tana June 9, 2016 12:23 am Reply
  • Calloway looks to be such a sweet kitty. THe person who complained was probably a rat that was eaten by a cat in his/her prior life, and therefore the hateful attitude. Most people know the general rules about kitties allowed to be around in cafes selling packaged snacks. More power to

    Christine June 11, 2016 1:17 pm Reply
  • What sour grapes! Callaway, remember not to eat them, both the complainer and the grapes are not good for you.

    E. Sherry Miller June 14, 2016 1:19 pm Reply
  • To Mr/Miss Anonymous Complainer

    I Only Have One Thing To Say To You And Thats Leave The Kitty Alone Hes Done Nothing To You. You Are Nothing But A Heartless Troll And You Can go Take You Trollish Attutude And Go Shove It CATS RULE MEOW MEOW MEOW MEOW MEOW MEOW 🙂 < :-}

    Bruce W Appleby June 18, 2016 12:14 pm Reply
  • Shop cats rule!!!! I had two in my vintage shop called Reg And Rita. The joy they brought to people was amazing. Miserable people like that dibber dobber have no lives and no guts either. But it has backfired big time. Look how many people know about your shop now!!!!! Sucked in grinch person. Calloway: 1 you: 0 …… !!!!! >^^<

    Karlene June 18, 2016 5:46 pm Reply
  • I love your kitty that is in your store. I wish I lived nearby so I could come visit him. We have a couple of cat cafes in Montreal, Canada and they are very popular. They serve both coffee and food. It is set up to do just that. Having a cat in a store will always bring more business; especially to cat lovers like myself and my husband. Meow!

    Mel. B. June 19, 2016 10:48 am Reply
  • I love your kitty. The world is a big place and the kitty hater can find a kitty free coffee shop. As for me I want to meet your kitty. I personally like kitties more than most humans. When has a kitty been judgemental and mean? Name a kitty that is a bully? People are that way often. Got to focus on the positive. The best way to deal with a kitty hater is to ignore them and continue petting/loving kitty. Give Calloway a few pets for me.

    Karen June 26, 2016 10:56 am Reply

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